Help Center

 

Trade Program
Can I buy your products for my own hourse?
Sure. There is no MOQ since we not only focus on larger projects, but home users. 
View all
Shipping & Delivery
How fast my order will ship?
The products can be shipped out 14 days after receiving deposit or original L/C. During peak shipping season it may take slightly longer to 21 days to ship orders.
Does Qualwell home stocks drop ship?
For item number End with “-DS”, they are ISTA 1A drop test packing/Mail packing.
For other items, current stocks are not drop ship packing. Please discuss with our Sales Specialists for more details about drop ship packing.
View all
Products
What products does QUALWELL offers?
We supply standard ready make products & customized as required , we offer whole-house solution. see our proudcts for maor details.
Do you offer customized design?
Yes, you can send us drawings and material color and size, we will let the designer come up with the plan.
What about the production time?
Different products and different materials require different production times, and we have set specific production times for different products and materials. Contact us for more details.
Are all of your itmes shown on this website?
Yes, all products are available through our online catalog. Please check our new introduction section frequently as we are constantly adding new, fashion forward items.
View all
Source Book
Can you send me a catalog?
Yes, please email to info@qualwell.com, Or call +860137 1094 3973, speak to one of our Sales Specialists.
View all
Support & Service
What is the claims policy?
All claims (damages, shortages, etc.) must be filed within 30 days of receipt of merchandise.
 
View all
Payment
What kinds of payment term?
 Normally we accept T/T, 30% deposit should be paid before production, and balance paid before shipping. Contact us to get more details.
What price term do you do?
We quote FOB price if enough for one 20ft container, otherwise we quote EXW price. Contact us to get more details.
Should I pay for your design?
We do not charge for design,  but should be paid before design as down payment, it will be used as deposit.
View all

Copyright © Qualwell Home Inc. All rights reserved.